A surgeon who first raised fears that patients’ lives were being put at risk at under-fire Tameside General is calling for a full, independent investigation at the hospital.
Milton Pena, an orthopaedic specialist, leaked a dossier of shame to the M.E.N. in 2005 showing that vulnerable elderly and critically-ill patients at the hospital were left unattended for hours because there were not enough staff to look after them.
Mr Pena was disciplined by hospital bosses for speaking out, but now the M.E.N. can reveal he has continued to raise concerns to hospital regulator the Care Quality Commission (CQC).
He claims there are still not enough nurses on the wards to provide basic levels of care and not enough beds to treat patients safely.
Click on the video window to see chief executive Christine Green respond to criticism of the hospital
Last year, Tameside General had a mortality rate 19 per cent above the national average.
Following calls by the M.E.N, a community action group and a Facebook campaign for major changes at the hospital, the CQC and foundation trust regulator Monitor both announced probes into Tameside General.
The M.E.N. understands Mr Pena raised concerns with hospital bosses in October and again in January, which he later shared with the CQC. He says the CQC promised to respond five weeks ago but he has not heard from them.
Mr Pena said: “There have been improvements since 2005 in many aspects of the trust – there has been an expansion of consultant cover and there has been improvements in hygiene, in tackling infectious diseases – but there are still major problems with nursing staffing rotas, temporary wards and lack of beds.
“Of course the death rates are important but they are not the main issue, what really matters is the quality of care.
“I have sent the CQC evidence and asked them to start a wide-ranging investigation. They told me they would tell me their decision by the end of January and I have not yet heard from them.”
A hospital spokeswoman said Mr Pena’s comments were not representative of the majority of the hospital’s consultants and new figures showed death rates at the hospital had reduced dramatically to almost the national average between April and June last year.
Chief executive Christine Green said: "Openness, transparency and accuracy are essential principles of any public sector organisation. None of the issues raised in the programme were new but we know some people have concerns about services here at Tameside Hospital and we want to reassure them that this hospital continues to provide safe and effective patient care.
"We have also had a large number of messages of support from the public and from staff, which is very heartening."
Commenting on Milton Pena’s appearance on Panorama, Dr Tariq Mahmood, Medical Director at Tameside Hospital said: "Milton Pena is a caring and highly passionate consultant. He himself was at pains to point out on Panorama that the views he gave were his own personal opinions. Those views are not shared by the wider consultant body here at Tameside."
A statement from the hospital added: "Within the last week, new figures show the mortality ratio for Tameside Hospital has fallen significantly to 101.1. The ratio has a national average benchmark of 100 and is calculated by comparing the actual number of deaths in a hospital against the expected number.
"Based on these latest figures Tameside Hospital’s predicted annual score would be closer in line with the national average."
Mr Pena featured in a BBC Panorama programme on Monday night looking at the problem of hospitals assessing their own performance.
He tells Panorama: “I have examples recently in my orthopaedic ward where we had one qualified nurse left with 17 patients, many of them elderly and highly dependent.”
He added: “If the patient is on an escalation ward, usually there is no allocated medical staff. Therefore, if there is any deterioration, the medical doctor on duty may not be there immediately. That’s very dangerous.”
A spokesman for the CQC said he was aware the organisation had been in correspondence with Mr Pena but could not comment on the details. He added the annual assessment process for hospitals was changing from next month.Coroner John Pollard branded care at Tameside ‘absolutely despicable’ and ‘chaotic’ after inquests into deaths of four elderly people in one day in 2006, prompting an independent investigation by health bosses.
Mrs Green added: “We are very aware of public concern and want to reassure people that this hospital continues to provide safe and effective patient care. Tameside General routinely opens its doors to external regulatory bodies to carry out inspections, visits and to take a detailed look at its services and governance procedures.”
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Showing comments 1 to 14 and replies | View All
Mellor Road Mincer, Ashton (08/03/2010 at 10:09)
lizard (08/03/2010 at 11:21)
James Yates, Hyde, Cheshire (08/03/2010 at 11:48)
Black Flag (08/03/2010 at 12:52)
Because they're in the public sector. If we privatised the bulk of healthcare, patients could refuse to use poor hospitals, forcing those which aren't up to scratch to either improve or get taken over. That would be real accountability.
J.Hall, Tameside (08/03/2010 at 15:36)
Last time Dr.Pena was threatened with action for his exposing reality,and the good surgeon should have every word listened to "this time".
Strikes me the administration cling ons have established a protective cartel which spreads further than meets the eye,so is it who knows what about whom which stifles the facts,something similar to Tameside Council I expect.Lets have fresh air blowing through these cartels in Tameside which includes the PCT,and get rid because at present I sense a compromise being worked out,to certainly safeguard a number of cling ons.
Careless Whisper (08/03/2010 at 16:56)
john wright (08/03/2010 at 21:23)
www.thetruthabouttamesidegeneral.co.uk
Rob Smith (08/03/2010 at 22:02)
People do need to remember that there are a lot of staff at TGH who work extremely hard for the patient's and their relatives. The problems at TGH are obvious to everyone who works there, and they are sytemic, poor care is not always the fault of the staff who are delivering that care..TGH needs to act, as do the local community. The FACTS are obvious, people are dying when they shouldn't be. Hopefully the CQC will now respond appropriately and take action.
Melandra (09/03/2010 at 17:02)
Big Boy (09/03/2010 at 21:44)
Well done for this doctor speaking out to the media. I think Christine Green the Chief Executive should step down immediately.
sandra ramskill (10/03/2010 at 21:01)
I applaud you DR pena and yes like one person remarked ITS people like you that should be in charge of hospitals.Not the yes sir no sir type.
nevina fadries (12/03/2010 at 22:25)
Nevina
tricky2009, manchester (20/03/2010 at 00:00)
duke27 (08/04/2010 at 09:12)
and the care and attention she recieved was second to none.
the duke 08/04/10