Its landing charges are one of the highest in the UK, along with its landside and airside food charges. It's so-called duty free shop still has VAT charges on its receipts and was charging 50p for a simple plastic bag for items being taken airside.
There is no competition and MAG just does what it wants, assisted by various councils (who have shares within MAG). Incoherent buzz words hide a greedy, outdated organisation which should be sold off to the highest bidder asap.
Lets see how they cope in the real world. With a £15 million (self inflicted) loss in two years, I would imagine not long.
They have a saying at Olympic House. 'Do not look out of the window in a morning, you'll have nowt to do in the afternoon'.