Perhaps this might stop them constantly taking off one of the four services an hour of the 33 service to Worsley thinking that none of us will notice. One of your drivers told me First often do that when they've a shortage of drivers, it's a favourite of theirs to pick on when people ring in sick.

I pay almost £70 a month for a pass only to end up forking out for taxis to ensure I don't get sacked for constantly being late due to your couldn't care less attitude towards your customers.