This must have been awful for the parents, but I'm with Ms Piggy, it certainly wasn't a deliberate act. Having worked in academic administration, I know that it will most likely have been a mail merge that had an electronic signature (therefore the deputy head won't have signed it himself) and could even have been put into envelopes by a machine, meaning no one would have picked up on it.
I'm sure the people resonsible are mortified, but that will be of no consolation to her poor parents.
I'm sure the people resonsible are mortified, but that will be of no consolation to her poor parents.