A PASSENGER has been awarded '4,000 compensation after Manchester Airport took his photograph without permission.
The landmark pay-out, for breaking data protection rules, could open the floodgates to thousands of other claims. Another passenger has been given '2,000 in an out-of-court settlement and 20 other travellers have begun legal action against the airport. Two claims have been rejected.
Photographs are taken as people on domestic flights go through security and baggage checks at Terminals One and Three.
The pictures are scanned onto a barcode stuck on the back of boarding cards so staff can check the correct passenger is boarding a flight and stop domestic passengers buying goods at duty-free prices.
Manchester Airport has admitted that people can refuse to have their photograph taken, and said it has now reviewed its procedures.
Tim Hedgley, a 45-year-old writer, complained after his picture was taken against his will at the airport in June 2003. He was on his way home to Belfast at the time.
When he refused to pose for the camera he was taken to immigration where his photograph was taken despite his protests. But security staff then failed to put the barcode on his ticket and he was ordered off the plane to face a 10-minute grilling by police before being allowed back on.
Exception
In August 2004 on another visit to the airport, Mr Hedgley complained again, and was again photographed against his will and escorted through the terminal by two armed police officers to the gate.
Mr Hedgley says he feared that his picture could be distributed elsewhere or kept on file. The airport insists that the shots are deleted after 12 hours.
He said: "I was asked to look at the camera and I took exception to that. I knew that photographing me could only be done with my consent. I am 100 per cent behind improved security. But I was cross because my rights were being abused. I felt that my privacy had been invaded."
After a year-long battle for an apology, airport bosses settled the case and he was awarded '4,000 - '2,000 for each photo.
Manchester Airport has now produced leaflets advising passengers of their rights. Security staff have been told that passengers refusing to be photographed can stay landside until their flight is called when a security officer will escort them to the gate.
A spokesman said: "Passengers are not compelled to have their photo taken and there is a procedure in place to accommodate any objections. However, most passengers are willing to be photographed."
A spokesman for the Information Commissioner's Office, responsible for enforcing the Data Protection Act, said: "Notification should be given whenever possible that pictures are being taken of you. Permission should be given wherever possible. If someone refuses to have their photo taken, other procedures should be in place.
"It's a breach of the Act if a person has expressly said that they do not want a photo to be taken."
Should the airport have been fined? Have your say.

Showing comments 1 to 25 and replies | View All
Richard Hamer, Leeds (05/04/2005 at 10:21)
snap happy, the dark room (05/04/2005 at 11:55)
gary, manchester, manchester (05/04/2005 at 12:15)
this country is becoming more like america everyday....
Any steps to improve security, should be welcomed, not complained about...
If he was on plane that was hijacked i bet he'd say security was'nt tight enough...
des, middlewich (05/04/2005 at 12:22)
Nicola Cook, Greater Manchester (05/04/2005 at 12:23)
Dan, city centre (05/04/2005 at 12:41)
Philip Walton, Blackley (05/04/2005 at 13:08)
I don't for one minute think that the photo would make one jot of difference to security!
Monkey, Trafford (05/04/2005 at 13:08)
Another example of the compensation culture that is becoming rife in this country.
MEL, MANCHESTER (05/04/2005 at 13:24)
And then hey, lets go and get ourself photographed professionally, only this time with permission, to be distributed across the whole of Greater Manchester.
anthony, bolton (05/04/2005 at 13:31)
Dave, Manchester (05/04/2005 at 14:24)
I presume he didn't have a problem with the Passport Agency keeping his photo on file with his passport application does he?
Ian, Leeds (05/04/2005 at 15:03)
BOBBY, MOSTON (05/04/2005 at 15:23)
Tim, Stockport (05/04/2005 at 15:56)
I dont agree with the speed limits in many cases but if I break them (and get caught) I get fined and no one complains about that.
Paul, Burton (05/04/2005 at 15:56)
Dave, Bolton (05/04/2005 at 16:16)
are shared by Both Domestic & international Flights,
Only people travelling on domestic flights are image captured.
The procedure if you do not want your image captured is to wait Landside until your flight is
boarding and then be Escorted by an Airline representative to the aircraft, which could have an effect on the time taken to load the aircraft so creating a possibility of the aircraft being late pushing back, Missing the take off slot.This in turn could
incur Fines for the Airline, which I am sure would be paid for by an increase in Fares ,
adding more to the amount being paid by Passengers
j downs, huddersfield (05/04/2005 at 16:45)
Bah humbug!
James, Stockport (05/04/2005 at 18:19)
Dan, Exchange Quay, Manchester (05/04/2005 at 19:19)
What's the problem with using this for security verification and ensuring their is no tax evasion going on at the duty free? Explain yourself, Manchester airport.
A mass protest instigated by a willing peaceful activist at the airport over a few days would soon see a stop to this seemingly pointless exercise.
Ricky Gee, Whitefield (05/04/2005 at 19:23)
Lewis Sham, South London (05/04/2005 at 20:44)
TIm Hedgley, Belfast (05/04/2005 at 22:18)
Its up to me who takes my photo and what happens to it.
I had nothing to hide that's why I offered my Passport, but it appears that was not acceptable to Manchester Airport a British Passport !! so what would be ?
Erin, Bradford (05/04/2005 at 22:43)
Annie, Chorlton (05/04/2005 at 23:22)
Bernard Slamon, Vancouver Canada (06/04/2005 at 00:04)