POLICE have released an audio clip of a woman who called 999 because her cat was "doing her head in" playing with string - click here to listen to the clip.
GMP are appealing to the public to only call 999 in an emergency after the Force received 1,377 calls on the number over Christmas.
Of all the 999 calls made between midday on Christmas Day and midday on Boxing Day only a fraction were actual emergencies.
Another call released today is of a man who dialled 999 to say he was stuck on a patch of ice in a street in Bolton and was to scared to go forwards or backwards - click here to listen to this clip.
GMP’s head of call handling Superintendent Karan Lee said: "Following the introduction of new telephony technology earlier in the year we are now answering calls in an average time of five seconds for 999 emergency and 15 seconds for the non emergency calls. However we are still expecting a high volume of 999 calls on New Years Eve.
"Research tells us that a very high percentage of these will not actually be related to an emergency. I urge people to think first and only dial 999 in an emergency, where there is threat to life or property, so that we can focus on the real emergencies.
"If you do have to call us, please be patient and appreciative that there may be some delays in answering your calls.
"New Year's Eve is the Force's busiest night, and we are now preparing to receive thousands of emergency calls and silly pranks can have a major impact on members of the public who need the police. I don’t want a person to call 999 and be delayed because someone else is calling to report something that is not an emergency or, worse still, a deliberate joke."
Last new year GMP’s call handlers dealt with more than 2400 emergency calls in just six hours after midnight, and thousands more were taken on the Force’s non-emergency number.
People should ring 0161 872 5050 for anything that’s not an emergency or to report a crime, and to ring their Neighbourhood Policing Team with any concerns about crime and anti-social behaviour in their local area.
To ensure each emergency call is answered quickly, they will all be appropriately graded and allocated with the correct resources to ensure people's evenings pass off safely.
Call handlers have to establish the nature of an emergency call and then direct it accordingly – offering support and advice. These calls are taken under what are often extremely stressful and challenging circumstances.
Click on the audio links to listen to the 999 calls.
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Showing comments 1 to 25 and replies | View All
garfield (29/12/2009 at 17:06)
the people who called these numbers need to be fined alot of money then they would think twice to ring again.
shaggy, hulme (29/12/2009 at 17:09)
Esso Blue, , Manchester Central (29/12/2009 at 17:14)
rocketmanu, Ex Old Trafford (29/12/2009 at 17:18)
I'd stay off sherry on New Year's if I was the woman with cat!
www.oldsalford.co.uk, Salford (29/12/2009 at 17:19)
And 'name them and shame them' too.
PW, Manchester (29/12/2009 at 17:28)
Donald, manchester (29/12/2009 at 18:26)
Phil Taylor, Bolton (29/12/2009 at 19:48)
Is there not something of a data protection issue here? Should the caution now include a condition that anything you say may be broadcast for public amusement or sold for use on cheap Sky TV shows?
We need a nationwide non 999 soon, so that stuff that's non life threatening can be dealt with, and 999 saved for real emergencies.
Perhaps a service like NHS Direct with a web page and a call centre might help? Police Direct?
Scoobydoo, Manchester (29/12/2009 at 20:11)
MisterG, Bolton (29/12/2009 at 20:37)
Abra Cadaver (29/12/2009 at 22:14)
jon bell (29/12/2009 at 22:51)
Jetstar, Manchest`oh ! (30/12/2009 at 00:39)
When in Rome (30/12/2009 at 01:09)
Bemused of Tameside., Dukinfield (30/12/2009 at 02:00)
I hope the Emergency Services in Gtr Manchester have a calm as possible New Year and wish them all the best.
Thanks to you all, and a very Happy New Year.
Bemused of Tameside., Dukinfield (30/12/2009 at 02:11)
I hope a needy person didn't suffer because you are stupid.
Maybe I should have rang 999 when my kids got giddy playing with string and play dough and at times got well giddy.
But I didn't....me and my
Angelene19, Manchester (30/12/2009 at 08:15)
TheRealWorld (30/12/2009 at 09:55)
I was told by a friend in the know, that around 60 - 70% of money paid by tax payers for the essential services (police/fire/NHS) is actually used by those who pay nothing.
These people lead wayward lives and feel the services are there to run around after them - and they do!
I have had a job since I was twelve, I am 32, never been off sick and paid tax / NI since I was 16 and council tax since I was 19.
Guess what? I have never phoned the police or fire brigade, I've been to the doctors once in 17 years (I've been ill though but dealt with it in bed), never been to A & E, I've never had a benefit paid to me and at the moment me and my wife pay around £2500 in taxes a month.
Whats the guesses the woman in that call about her cat was a jobless, boozing, serial 999 caller in a house paid for by the tax payer, with tax payers money in her purse, a top of the range mobile (funded by the tax payer), tax payer funded booze, weekly trips to the doctor / A & E and a cocktail of prescriptions every week for her ailments (free of course)!
I'd mention the cost of a prescription but I avoid them because I have to pay for them, so I don't know
Angie33 , Manchester (30/12/2009 at 10:09)
darren green (30/12/2009 at 10:21)
lebist, blackley (30/12/2009 at 11:18)
St_JJ, Widnes (30/12/2009 at 11:31)
TheRealWorld (30/12/2009 at 12:30)
lebist, blackley"
Lebist, never asked for sympathy. I am proud of myself and the work I put in. I hold my head high. No one has given me a thing in this world and I would not expect it. I work for everything my family and I have in life.
My point was that it is always seems to be the ones that put nothing in that take everything out. Thats all.
Abra Cadaver (30/12/2009 at 12:47)
30/12/2009 at 09:55
"When all you people are on here slating the cops 365 days a year, do you realise that they deal with idiots like this for most of their working week?"
Well err no, because they don't. If it was so commonplace then these instances wouldn't make much of a headline.
"I'd mention the cost of a prescription but I avoid them because I have to pay for them, so I don't know"
You earn enough to pay £2500 a month in taxes yet you're too tight to pay for prescriptions? You deserve to be ill then.
PW, Manchester (30/12/2009 at 13:07)