Oasis refund over 'shambles'

June 05, 2009

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Noel Gallagher on stage

OASIS have confirmed they WILL give full refunds to any 'genuinely disappointed' fans who attended Thursday's trouble-hit Heaton Park gig - provided they kept their tickets.

The Gallagher brothers promised to reimburse everyone in the 70,000-strong crowd at the homecoming concert on Thursday after the band was forced off-stage twice due to power failures.

But after a 45-minute delay, they went on to complete a full 23-song set with encore.

That led to speculation the band might back-track on their promise to refund disappointed fans. A statement posted on the official Oasis website said concert goers must send an application form and their tickets to a PO box by Friday, June 12.

They would then be refunded £38.30 within 42 days of that date, the statement said. It read: "This amount is a discretionary goodwill offer being made by Oasis and their promoters, SJM Concerts and Metropolis Music to any genuinely disappointed concert attendees only."

The band left the stage when the generator failed during first song, Rock 'n Roll Star. They quickly returned and launched into Lyla, only for the generator to fail again.

Smoke was seen coming from behind the stage. Fan sites carried quotes from Noel's tour official diary.

They read: "What should've been the start of something monumental turned into a shambles. No sound. Half the lights. No inspiration.

"Somebody lost a LOT of money last night - probably me.

"I think I'm still a bit furious. I would apologise but it was nothing to do with me - you can't get the staff, etc. "

I guess if you're cheeky enough to ask for a refund you'll get one."

Fans on various websites, including the M.E.N's, were divided on whether gig-goers should claim their money back.

Sue Purcell wrote: "Two false starts from Oasis, the atmosphere twice went from electric to dead.... just like the generator.

"My lift home was arranged for 10.50pm, when I left so did hundreds of others. We missed out."

But 'Big Rob', from Didsbury, wrote: "After the technical problems were sorted, they played an absolute stormer of a set - anyone who wants their money back after seeking that needs to give their heads a shake."

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James Rampley (05/06/2009 at 21:06)

Fantastic last night - brilliant performance and true proessionals now the way you came back after that generator blew - chatted to some entertaining people in the unexpected break - actually added to my enjoyment of the night. I will be applying for the refund and thanks to this will be there now tomorrow and Sunday hoping to secure a couple of last minute tickets.

Respect lads - will cost you a few million but in the long run sure myself and many thousands more will try make it back up to you - my word is my bond and all that - this offer of a reufnd means a lot more than may immediately spring to mind - you are a credit to yourselves and your fans and your actions send out a message that there are people out there in the public eye you can trust.

Emmsie, Halifax (05/06/2009 at 21:22)

Well done lads for sticking to your words, hopefully not many will want a refund after what seems to have been a great concert once the problems were sorted. Role on Sunday for me i cant wait but I hope the weather improves.

Loui, Manchester (05/06/2009 at 22:18)

For the ticket price we got 4 excellent bands, with a full Oasis set, including many of the classics. True fans surely will not ask for a refund for what was a great set. Technical faults happen, and it was sorted out after a relatively small delay. It seems some "fans" are just after a freebie. I'm with Noel on the comments he made later on saying he regretted offering everyone a refund ETC! Lighten up people - you've gotta roll with it!

John Appleton (05/06/2009 at 23:03)

Absolutely great night from the lads and some fantastic banter with the crowd. Don't know what the big deal is over the delay - thought it made the night more interesting! Would rather of had the power cut than it peeing down with rain all night! Only gripe for us was the 'erbert' who threw a Full pint of beer through the air that hit my father in law on the head - thanks for all who checked to see if he was ok - and to those that threw it - get a life.

Jack Appleton, Prestwich

bubbob, manchester (06/06/2009 at 06:46)

I would doubt it was a pint of beer that was thrown, having seen what people were doing in pint pots before throwing them!

Audenshaw Bob (06/06/2009 at 10:33)

Anything that is put on in Manchester turns into a farce. We can't organise a session in a brewery. Look at the Uefa Cup debacle, now the Oasis shambles, the failed congestion charge bid, the Olympic welcome home celebration (big video screens in Albert Sqaure, twelve gold medallists and only 19 mem,bers of public bothered to turn up and at a cost of £23k to the council tax payers), taht Baleraic Festival on May Bank Holiday - nobody knew about it.

We havea police force that is stretched and they announce today that GMP will build a new £63m flash HQ!

As for Oasis great tunes but no show really. They stand glued to the spot. Take a leaf out of Mick Jagger's book and whip the audience into a frenzy as he still does at his age. He runs eight miles per concert, goes on world tours that last eighteen months and does 3 shows a week. Oasis do a gig at Heaton Park and it is an almighty you know what.

My mate lives up there and he was selling beer out of his garden and made £200 so not all bad.

RT, UK (06/06/2009 at 11:57)

No doubt if an MP attended.

They would have claimed for the original ticket and then claimed the refund.

All within the rules of course...

Jason Ray (06/06/2009 at 12:45)

Audenshaw Bob (06/06/2009 at 13:11)

Part of going to concerts used to be having a waz into a plastic pint pot and throwing it over the crowd. I see it still happens these days and it is all part of going to a concert really, but not nice if you are the receiver of the golden juice.

My claim to fame was lobbing a load at Rick Parfitt at the Apollo!

Fozz, (06/06/2009 at 13:43)

RT, ha ha.

BALL AND BAT, ALL OVER (06/06/2009 at 14:21)

i hope it rains tonight and sunday and turns into a feild of mud but the thick ppl will still go,if you want to see a poor band then go if your wanting to see a brilliant band look no further than green day at the men arena october 30th and 31......thats rock n roll.

Manc1, Manchester (06/06/2009 at 14:25)

Grey Flag, manchester (06/06/2009 at 14:37)

ball and bat, your sarcasm is wasted on these lot......

J. Prestwich, Prestwich (06/06/2009 at 14:41)

Living opposite the main exit from Heaton Park, we saw no loutish behaviour after the concert, I live opposite the park and benefit from that all year, so on the occasions there is a big event on, you either go and enjoy it, or put up with a couple of days inconvenience. The clean up after Thursday was done before I got out of bed Friday morning, and you could hear only the odd shout as I lay in bed and the crowds went on their way outside my window. So I think the crowds were excellent, yes they had a few beers before they went in, that's what most people do on a night out, the atmosphere in the streets when the concert began was great too, with people coming out to listen and chat and that cost nothing! All in all, I think it was been arranged very well and I hope everyone going tonight and tomorrow has a great time, wish we could have afforded to go, but living so close by is not so bad!

BALL AND BAT, ALL OVER (06/06/2009 at 15:03)

Why should anyone consult a few moaning residents. The taxpaying thousands that attended and will be attending outvote you. I live local too and would not have missed the opportunity to support Oasis in their homecoming. Just like when we got blessed by the pope, its a thing you have to do! I hope this is a start of many events like this. and its not nice to look down your nose at people JR. Move to the country if you dont want crowds or noise, a city is not the place for you. Sorry
Manc1, Manchester
6/06/2009 at 14:25 .
lol home coming its bury not south manchester burnage,pmsl heaton park is not in a city its a rural part of prestwitch bury.
lol
let these monkey boys play at the council house ffs at least they will fill it.......lol

bubbob, manchester (06/06/2009 at 15:04)

When were the residents of Prestwich consulted over these concerts!! Oasis played on well after 11:30 pm on Thursday evening!! what a joke! Heaton Park should never have been used as a venue!! After all Oasis are a South Manchester band, they should have played Platt Fields or Wythenshawe Park!

Jason Ray
6/06/2009 at 12:45

Having been involved with the planning of large scale concerts such as this before, I think you will find that licences have to be applied for etc well in advance. These will be firstly in terms of intention to hold an event, giving people the chance to object etc, they are usually in the classified ads of the local paper or posted on lampposts in the local community. If you expected them to knock on every single door and ask opinion then you would have a long wait.

The locals who were selling food/drink from their driveways on Middleton Road and Bury Old Road didnt seem to object too much at the time as they were selling bottles of water that would cost around 80p in a shop for £2 (interested if they declared their earnings!)!

The concert finished at 11.27, I know because I was there and I looked at my watch out of curiosity to see how long they had played in total. The council health and safety and noise abatement departments are always on site for the duration of the show, and would have agreed to the extra time they went over the 11pm curfew, otherwise they would have had the show stopped as they have the power to do so.

Reading your post you would think Prestwich is an exclusive area to the rich and famous, well the facts are it houses a big park that is usually run amok with illegal off-road bike riders and people dogging, lots of big houses full of rich people, and also three of Manchesters most popular brothels-it is not the whiter than white leafy suburb you paint it to be!

One good thing about the rain today and tomorrow means they will be drinking more than they probably would have to make themselves feel better about having to wade through the mud of what is a park that is 70% run down, and hopefully standing outside your house afterwads singing Oasis songs till the early hours

Manc1, Manchester (06/06/2009 at 16:06)

Bat N Ball have you seen it one side may be a bit rural the other is council estates. Put it this way I really do not care where the borders are or the postcodes. Its a concert I enjoyed it and to me thats all thats matters Is MEEEEE!! lol

Audenshaw Bob (06/06/2009 at 16:33)

There a few rub n'tug joints up there. I went to the supermarket opposite Heaton Park once, left my lady to do the shopping and said that I would have a shufty at the golf shop but being the wily old fox I am....welll, let's just say that she asked where I had driven off to because the parking space was taken when I returned so the car was in a different space!

J,, Prestwich (06/06/2009 at 21:18)

Bubbob, please don't slag off an entire town just because you disagree with one person's comments. It's both vile and unnecessary.

bluedefence (06/06/2009 at 21:23)

I notice the MEN are "spinning" against OASIS again, its all a bit boring really and what some low rent provincial paper thinks wont make much of a difference to anyone.

hadenough, manchester (06/06/2009 at 23:58)

bubbob.
Don't know where you get you info. No off road riders in the park I have ever seen and I travel past or through most days. Neither is it run down. I is very well kept with no mud. Doggers? LOL. No. It is locked up each night. You must mean dogwalkers. Brothels? How would you know that? Heaton park is a great, beautiful place that is used by families and decent people every day and long may it continue. It is glorious in the summer and a smashing place to spend a sunny afternoon. Just wish they would return the hall to it's former glory. Not a big fan but Oasis sounded great.

drew-peacock, romiley (07/06/2009 at 01:07)

I hope the organisation was better than saturday...shocking.

dave Prestwich (07/06/2009 at 09:23)

Jason Ray, what gives you a right to be he voice of Prestwich residents?

Get a life and out of the dark ages. There’s more noise, road closures and rubbish caused by Prestwich carnival each year. Do you object to that too?

Oasis in Heaton Park is nothing, there are much bigger and louder music events held throughout the U.K and world in residential areas, anyone would think its going on every night judging by your comments.

I remember the last music event in Heaton park as a kid, with Happy Mondays etc, listening from outside the park, first experience and chance of hearing live music and an inspiration.

I will enjoy my short walk today to see them play, maybe in the sun (can't even predict the weather either Mr Ray let alone the mood of your fellow residens). I hope for more music events on my doorstep in the future!

John- still Sheikhin' all over (07/06/2009 at 16:03)

boundaries are fun.

Heaton Park is in the City of Manchester, the hall and land was sold to the manchester council in 1902. previously it was a privately owned estate and "in" Prestwich. however the Egerton family were richer and more powerful than the whole of Lancashire put together, and were a law to themselves.

Today, the posh people with sad musical taste live in Prestwich. but the park is OURS, and we want Oasis !!!!!!!!

roll with it, or close your curtains ;-)

Andanotherthing, Mcr (07/06/2009 at 16:47)

What a lot of nonsense being spoken here. It is a Manchester taxpayers owned park. Lets hope the council use the profits to restore the other once great parks we own. starting with Philips Park, there was not one tulip in tulip valley this year.

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