HUNDREDS of people queued at a cashpoint machine after it began dishing out extra money - and the giveaway lasted SIX hours.
It spewed out £60 every time it was asked for £30. Customers used several debit cards more than five times - and then phoned pals to tell them to join the queue for the Nationwide machine at the BP garage on Barton Road, Stretford.
Shan Cliff, 21, said: "Most people have taken out hundreds of pounds. No one's going to turn down free money. I don't know whether it will show in our accounts but it's their mistake not ours."
A Nationwide official said: "We're looking into it and we can't say yet whether the customers will have to pay the money back."
The machine is believed to have started paying out the wrong amounts at 11am yesterday (Thursday) and carried out until around 4.20pm. T
he screen then went blank and the system began rebooting itself. But after showing a brief `temporarily out of service' message, it began dishing out the extra cash again.
A 33-year-old man, who benefited to the tune of £150 but did not want to be named, said: "The banks have had enough off us so it's good to get a little back.
"My friend texted me about 2pm. I couldn't believe it. You had to wait a while because people are putting their cards in five and six times but it was well worth it."
At one point, fifty people were in the queue.
Matt Casey, 21, who works in the Subway restaurant at the garage, said: "There's been a queue out there all day."
Legally, it is at the discretion of the bank whether to seek to identify every `faulty' transaction and reclaim any overpayment. But in most previous cases, they have simply written off their losses.
Zoe Steven, spokeswoman for Nationwide, said: "We can confiorm there was a problem and the ATM has been taken out of action while the problem is investigated.
"It will be put back in place and ready for action for the weekend. Obviously, some people were deliberately using the machine to take money which doesn't belong to them and we were disappointed people didn't alert us to it earlier in the day.
"I can confirm there was a problem with a third party supplier incorrectly loading the machine.
"At this stage we are still investigating the problem but we will reserve the right to contact people on an individual basis regarding this matter."
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Showing comments 1 to 25 and replies | View All
CorneredAllTheLuck, Audenshaw (16/01/2009 at 07:45)
Ian (16/01/2009 at 08:47)
Sam22 , Stretford (16/01/2009 at 09:26)
Salford Ken, Adelaide, South Australia (16/01/2009 at 09:31)
The bank will be aware of who made the 30 quid transactions, but they can't prove if it the machine gave 30 or 60.
So they may try may try and bluff people to give it back, more so individuals making multi 30 quid withdrawls a in a short time.
Yet I very much doubt that it would hold up in a court of law. So it's all a matter of personal honesty.
kendomat, Salford (16/01/2009 at 09:38)
Justified True Belief , - formerly Viewer of Life (16/01/2009 at 09:48)
Not true - A person is guilty of theft if: he dishonestly appropriates property belonging to another with the intention of permanently depriving the other of it.
Justified True Belief , - formerly Viewer of Life (16/01/2009 at 09:51)
Yes you are quite correct.
AlexisV (16/01/2009 at 10:02)
Banks have stolen money from plenty of us and continue to do so with their punative penalties.
The Devil's Advocate (16/01/2009 at 10:12)
Not true - A person is guilty of theft if: he dishonestly appropriates property belonging to another with the intention of permanently depriving the other of it.
Justified True Belief , - formerly Viewer of Life
16/01/2009 at 09:48
So that's theft then!
ron f (16/01/2009 at 10:13)
d1v1s1onby0, Wigan (16/01/2009 at 10:20)
The bank will insist on this, as such this ATM clearly didnt hand out any extra money.
Fair enough I say
Ralphmilneshead (16/01/2009 at 10:33)
B.Dylan, Manchester (16/01/2009 at 10:37)
Mad Welsh Scotsman, Cadishead (16/01/2009 at 11:30)
Mark,Radcliffe. (16/01/2009 at 11:54)
Ace Shakespeare , manchester (16/01/2009 at 12:06)
Pushkin (16/01/2009 at 12:09)
'Unjust enrichment' would probably apply here. It's an old law but applies when somebody intentionally gains at another's expense where the situation could reasonably be considered to be a mistake.
I suspect that they'd let the first withdrawal go, but adjust accounts for subsequent withdrawals.
LittleMancMinx, Ashton Under Lyne (16/01/2009 at 12:22)
jacko101 (16/01/2009 at 12:35)
If I dishonestly go to the cash machine get £30 extra and then don't give it back; it's theft plain and simple.
Do people wonder why the banks will get away with charging extra for things when you rip them off, we'll be paying for it in some way!
Mr C, Swinton (16/01/2009 at 13:20)
Ronky, Bowker Vale (16/01/2009 at 13:31)
RED mazzy manny RAZOR (16/01/2009 at 13:34)
thehorse (16/01/2009 at 14:04)
beswick red (16/01/2009 at 14:49)
The Seeker, Eccles (16/01/2009 at 15:48)
No wonder if this kind of thing keeps happening.