A WOMAN in a wheelchair was banned from every Marks & Spencer store after staff said she is a 'safety hazard'.
Susan Curran, 58, was told she was no longer welcome at the Stockport store after she rang an emergency bell in the disabled toilets when she got stuck.
When Miss Curran, who has cerebral palsy, returned to the store two days later, a manager gave her a letter saying she was not welcome back because she was a health and safety hazard.
A store boss said Miss Curran was being given the trespass order because staff were not trained to deal with her condition - so workers were being put 'at risk'.
But the store swiftly apologised after our sister paper, the Stockport Express contacted the company's head office.
Miss Curran, from Offerton, said: "I have been in a few times since, although it was very upsetting for me at the time.
"The manager rang me up at home to say I am allowed back. I like to go in to get a bit of shopping and go for a coffee.
"I'm sure if they caught a load of shoplifters, they would have got more respect than I did that day.
"It's not my fault I'm in a wheelchair."
Miss Curran pressed the emergency button when she got into difficulties because of her condition.
She added: "Someone came and helped me and I went back to my coffee.
"I think it was two days later when I was told I wasn't allowed in again.
"I was taken to a private room and she gave me the letter. The first thing I said was that 'I'm not having it'."
A Marks & Spencer spokesman apologised and said Miss Curran should never have been banned.
"The trespass order was issued in error - we are sorry and it was never our intention for Miss Curran to feel she was not welcome. Our store manager has contacted Miss Curran to reassure her she is welcome.
"She has a condition that requires specific care that staff in M&S - or any other retailer - are not trained to provide.
"We have asked that wherever possible she is accompanied by someone who would be better equipped to help her if she feels unwell."
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Disabled shopper in M&S ban
November 08, 2008
Susan Curran

Showing comments 1 to 6 and replies | View All
RED RAZOR, CUTTING YA UP (08/11/2008 at 15:57)
This is surley liable in a court of law predudice against disability i hope mrs curran sues and ppl boycott m&s who have over priced food and produce and have only just been recognised again.
Mrs currant get a solicitor and dont just take an apology,as your the victim,the manager and who sanctioned this should be sacked.
Mad Angela, St George's, Hulme , (08/11/2008 at 16:33)
neil sk6 (09/11/2008 at 09:06)
How rude the store manageress was. How can a hand given letter be "issued in error"
These people disgust me, I hope the store manageress has been reprimanded.
Lawrence Glendinning (09/11/2008 at 19:27)
You should count your blessings that you are able bodied.
Sick of this Government, MADchester (10/11/2008 at 11:13)
Last Pint of Holts, Middleton Manchester (10/11/2008 at 12:22)
From now on I will buy my 'Y Fronts' elsewhere!