FIRE crews will no longer answer automatic alarms linking businesses to their station straight away.
From Friday, fire bosses are demanding that a double-check is made to the firm where the alarm has gone off and a member of staff will be asked if there is any sign of a fire. If they say there is none, then no fire engines will be sent.
Fire bosses say the change will save £2m a year by cutting the number of false callouts to commercial premises.
But furious union officials claim lives will be put at risk.
Under the new policy, the fire service will instruct the firm which manages the alarm, to call a number given by the owner of the property.
If the call is not answered, fire engines will be sent out.
Policy
Hospitals, hotels, prisons and other high-risk buildings will be excluded from the new policy.
Most firms rely on a link to a security company when the alarm goes off. Those without a link will call the fire service as normal but then be asked to double-check there is a real fire.
The idea has been suggested before - but was not taken up.
Peter Taylor, Fire Brigades Union secretary for Manchester, said: "It doesn't take a rocket scientist to see that this will place lives at risk.
"The longer you leave a fire, the more dangerous it is to deal with - for firefighters and the public.
"This is clearly an attempt to reduce the number of callouts. When that happens, they can then justify cutting the number of personnel."
He added: "It wasn't long since we had a media campaign of `get out, stay out, call us out'.
"What now? `Get most of them out, go back and check if it's OK, if it isn't call us and hopefully there'll still be a building standing and nobody dead by the time we get there'?"
One senior officer, with more than 15 years' experience, labelled the change `a catastrophe waiting to happen'.
He said: "It's an absolute disgrace. We're putting responsibility for saving lives into the hands of people with no experience or training."
Fire chiefs say that last year, there were 13,987 calls to automatic fire alarms.
Of those, 60 (0.5 per cent) warranted crews using equipment. They estimate that this led to the unnecessary loss of about 97,000 hours.
Assistant County Fire Officer Steve Beckley said: "There is more chance of a crew missing a 999 call while on the way to answer one of these alarms than there is of the alarm itself turning out to be genuine.
"The amount of time wasted could be spent carrying out community safety work, or even going into schools to speak to children."
Geoff Harris, fire safety group manager for Greater Manchester Fire and Rescue Service, said that the move would force businesses to manage their own alarm systems.
He said: "Hopefully, this will lead to a more efficient system.
"We are hoping for a time when instead of everybody sighing when an alarm goes off at work because they think it's another false one, they will know it's for real and get out of there."
The policy has the backing of the Greater Manchester Chamber of Commerce, who said it would `improve efficiency'.
Crackdown
It comes after a similar system proved successful in a crackdown on prank calls from students in 2001.
But Liberal Democrat spokesman Andrew Stunell, also MP for Hazel Grove, said: "This is a classic example of government incompetence having unintended and potentially dangerous consequences.
"People in Manchester shouldn't have their fire safety compromised because of penny-pinching in Whitehall."
What do you think of the changes? Have your say below.
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Showing comments 1 to 22 and replies | View All
Simon B, www.manchestertolltax.com (04/12/2007 at 08:28)
Resulting in many faulty fire alarms.
Gerhard Helber (04/12/2007 at 08:52)
In hindsight yes. But what if there was a fire? So, the alarm goes off, that person investigates if there is a fire, the security company knows that the alarm is activated, phones the company and somebody says that a colleague has gone to check, the colleague gets caught in the fire and the rest of the building is catching fire. You can't mess with this.
I think it is more important that they respond to calls, rather than going to schools. He says that they might lose time if they are at a false alarm and a real 999 happens. What if they are talking at a school assembly? Doesn't that mean they might lose time?
I remember being in a hotel and the alarm went off at 1am. Many assumed it false as it had already gone off once earlier. There was a real fire this time and half of the hotel burnt into the ground. Can't take a chance.
It will now be like your Police 'I have been burgled' 'Oh,shall I give you a crime number'. That's it! No investigation.
I will make sure that I buy a fire extinguisher and if my place goes up I will tackle it myself rather than disrupting the firemans day.
rlfan, greater manchester (04/12/2007 at 09:28)
I'm sure the lads would rather be called out to a false alarm with no casualtys than going into an inferno with 1 casualty.
This decision's going to come back & bite someone on the *ss.
Timberman, MANCHESTER (04/12/2007 at 09:46)
sorry fire-persons are already on duty, be it day or night.
TTFN
D Vader (04/12/2007 at 09:49)
better off red (04/12/2007 at 13:48)
well done.
and about time too.
josiro, radcliffe (04/12/2007 at 15:40)
josiro, radcliffe (04/12/2007 at 15:54)
ace, manchester (04/12/2007 at 15:57)
Garfield (04/12/2007 at 16:06)
alvinlwh (04/12/2007 at 17:42)
mindblowing, manchester (04/12/2007 at 19:29)
bjorn a blue,this feels good!, padiham,lancs (04/12/2007 at 20:32)
messyboy, manchester (04/12/2007 at 21:26)
voodoo m+a+n (04/12/2007 at 22:03)
ilford, manchester (04/12/2007 at 23:22)
what appears to be being missed by the M.E.N readers and posters here is that it is just another name for "Cost Cutting" work it out for yourself, fewer alarms, fewer fires means fewer fire engines and fewer people to go out on them while you are charged even more in council tax for a lesser service.Currently every night in Greater manchester FIVE fire engines are not available! that figure will increase until the time comes to get rid of them altogether.
traffordtroublemaker (05/12/2007 at 08:25)
Jimc (05/12/2007 at 10:05)
Anthony, Accrington,Lancs (05/12/2007 at 10:29)
jessica, middleton m24 5gp (05/12/2007 at 12:59)
alvinlwh (05/12/2007 at 14:05)
voodoo m+a+n (05/12/2007 at 23:39)
what happened to "get out stay out and call us out". for as long as i can remember the fire service has preached to leave the building when an alarm sounds, so will all fire notices be changed to read 'leave building by nearest exit once you have found the fire, inhaled acrid hot gases (superheated as they keep preaching), thrown up several times and then if the phone lines haven't burned through please phone the fire service'.
then the fantastic fire control operators have been instructed to question you like your some kind of fool, this is not their fault as they will have to justify turning out one of the fire appliances.
then the o.i.c will have to determine whether to go on blue lights or go at normal road speed because if he gets it wrong a senior officer will be waiting on return to station to issue an improvement notice.
And you thought we were just water squirters didnt you? the pressure comes from above.